Terms & Conditions

Terms and Conditions of Sale


These Terms of Purchase set out how you (the User) can make purchases from this Site. Please read them carefully. I pride myself in providing a high level of customer service and ensuring that you are clear in respect of all of your rights relating to your purchase. Ahead of making any purchase you will be asked to tick a box on my Site which says “I Accept the Terms and Conditions of Sale”. In ticking that box, you will be accepting the terms set out here.

I am based in the UK and my Terms of Purchase are governed by UK legislation. My digital documents can be downloaded worldwide.

The Terms of Use for my Site and my Privacy Statement can be found on separate pages.

It is always my aim that you will be fully satisfied with your purchase. Should you have any questions about your purchase I will be happy to assist.

A: Purchase Terms for Services

The details of each specific service and the terms of delivery associated with it are described on each page of the website and delivered in accordance with these terms. You should review those terms in detail before purchasing.

If you purchase as a consumer, rather than a business, then should you change your mind following your purchase you are entitled to a refund within the first 14 days. Should you receive any element of the service prior to requesting a refund then any refund will be issued pro-rata for the services provided.


B: Purchase Terms for Digital Downloads

I have worked hard to create digital products which are of a high standard and support our clients to create content and market their business quickly and easily.

If you buy one of my digital products, you are purchasing access to a digital asset, you will not receive a physical product. You will receive instant access automatically once your payment has been processed. You can then download and save to your device.

To enable me to send the pdf to you by email, you will be added to my email list and your information handled as per my privacy agreement. You may unsubscribe at any time.

Refunds: As you receive this file instantly you will not be entitled to receive a refund so do check that you are purchasing the correct product or service to meet your needs. Your other statutory rights to a refund remain in place in the usual way.

Intellectual Property: Please be advised that I reserve all rights to my intellectual property for both my customised and non-customised products and services. This means that whilst you are free to use the download digitally or print out a copy for personal use you are not permitted to copy, distribute, adapt, edit or share any of my products with third parties.

Important Disclaimers: Please be aware that you are purchasing a digital product only. You will not receive a physical product and there will be no 1:1 or group training. Should you require further support get in touch and I can advise you of the options to work with me further, additional fees will apply.

Whilst a number of my clients have obtained great results from using my products, I cannot guarantee outcomes or results of any kind.

Technical Difficulties: Should you have any problems with downloading your file or be unable to access the download please email me, placing ‘Tech Query’ in the subject field and send your email to sarah@sarahrichardssocial.co.uk

Additional Circumstances:

Should you consider that you have grounds to obtain a refund which are not set out above you should email me at the address below to set out your refund request.

All refunds are provided in accordance with your statutory rights.

Law and Jurisdiction:

These terms and any claim or dispute arising in relation to any purchase will be governed by English law. You and we agree that the courts of England and Wales shall have non-exclusive jurisdiction to settle any such claim or dispute.